Privacy Policy

Last updated: January 1, 2025

1. Introduction

At YallaPlates ("we", "our", "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform.

2. Information We Collect

We collect the following types of information:

Personal Information

  • Name and contact details (email, phone number)
  • Account credentials
  • Profile picture (optional)
  • Payment information (processed securely through our payment partners)

Usage Information

  • Browser type and version
  • Device information
  • IP address and location data
  • Pages visited and features used
  • Search queries and filters applied

3. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Process transactions and send related information
  • Communicate with you about your account and listings
  • Send promotional communications (with your consent)
  • Detect and prevent fraud
  • Comply with legal obligations
  • Personalize your experience on the platform

4. Information Sharing

We may share your information with:

  • Other Users: Your public profile and listings are visible to other users
  • Service Providers: Third parties who help us operate the platform
  • Payment Processors: To process transactions securely
  • Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure password hashing
  • Regular security audits
  • Access controls and authentication

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze platform usage
  • Provide personalized content

You can control cookie settings through your browser preferences.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, contact us at privacy@yallaplates.com

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. We may retain certain information after account deletion for legal compliance, dispute resolution, or enforcement of agreements.

9. Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

10. International Transfers

Your data may be transferred to and processed in countries outside the UAE. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the platform.

12. Contact Us

For questions about this Privacy Policy, contact us at: